Privacy Policy

Effective Date: April 7, 2026

Opscade is a product of Digital Dreamscapes LLC ("we," "us," or "our"), a Florida limited liability company. This Privacy Policy explains what information we collect when you use the Opscade platform and website at opscade.com, how we use it, and your rights regarding that information.

1. Information We Collect

1.1 Account Information

When you sign up for Opscade, we collect:

• Name, email address, and company name
• Account credentials (passwords are hashed and never stored in plain text)

1.2 Usage Data

We collect data about how you interact with the platform, including features used, tasks created, agent activity, and performance metrics.

1.3 Payment Information

Billing details are processed securely through Stripe. We do not store credit card numbers on our servers. Stripe's handling of your payment information is governed by Stripe's Privacy Policy.

1.4 Analytics Data (Google Analytics)

We use Google Analytics (Measurement ID: G-ZJJB80KM3G) to understand how visitors interact with our website. Google Analytics collects:

• Pages visited, time spent on pages, and navigation paths
• Approximate geographic location (city/region level, derived from IP address)
• Device type, browser, operating system, and screen resolution
• Referral source (how you arrived at our site)

Google Analytics uses cookies to collect this data. Your IP address is anonymized by Google before being stored. For more information, see Google's Privacy Policy.

1.5 Google Fonts

We load typefaces from Google Fonts (fonts.googleapis.com). When your browser requests these fonts, Google may receive your IP address and browser information. See Google Fonts Privacy FAQ for details.

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Opscade platform
• Process transactions and send billing-related communications
• Send product updates and important service notifications
• Respond to support requests and provide customer service
• Analyze website traffic and usage patterns to improve our product
• Maintain the security and functionality of our platform

3. Cookies

Our site uses the following cookies:

• Essential cookies: Required for authentication and session management on the Opscade platform.
• Google Analytics: Performance and analytics cookies used to measure site usage. These cookies typically expire within 2 years.

We do not use third-party advertising cookies. You can control or delete cookies through your browser settings. Disabling essential cookies may affect platform functionality.

4. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We share data only with:

• Service providers: Payment processing (Stripe), infrastructure hosting, and essential operational tools.
• AI model providers: Task content is sent to AI providers to execute your workflows. We do not share your personal account information with AI providers.
• Analytics: Google Analytics receives anonymized usage data as described in Section 1.4.
• Legal requirements: When required by law or to protect our rights.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest. Each customer's data is isolated in separate environments. We conduct regular security reviews of our infrastructure.

6. Data Retention

We retain your account and platform data for as long as your account is active. After account deletion, we remove your data within 30 days, except where retention is required by law. Google Analytics data is retained according to Google's default retention settings (14 months).

7. Your Privacy Rights

7.1 All Users

Regardless of where you are located, you have the right to:

• Access and export your data at any time
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Opt out of non-essential communications
• Opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-On
• Control or delete cookies through your browser settings

7.2 California Residents (CCPA/CPRA)

If you are a California resident, you have the right to:

• Know what personal information we collect and how it is used
• Delete personal information we hold about you
• Opt out of the sale or sharing of personal information — we do not sell or share your personal information
• Non-discrimination for exercising your privacy rights

7.3 Residents of Other U.S. States

If you reside in a state with comprehensive privacy legislation (such as Virginia, Colorado, Connecticut, Texas, Oregon, Montana, or others), you may have similar rights to access, delete, and opt out of the processing of your personal data. We honor these rights consistent with applicable law. Contact us using the information below to exercise any of these rights.

8. Children's Privacy

Opscade is not directed at children under the age of 16, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child under 16, we will delete it promptly.

9. Third-Party Links

Our website and platform may contain links to third-party sites and services. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We will notify you of significant changes via email or through the platform.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

Digital Dreamscapes LLC (operating as Opscade)
Email: support@digitaldreamscapes.app